Information on how to get help with our products and services.

To get instant help with technical issues, please take a look at the documentation and consult the troubleshooting guide first.

For everything else, please reach out via email at

or join our Discord community.

Feedback, feature requests, and bug reports are always very welcome!


How can I switch to a team account?

Just get in touch via the above email address and we'll set you up.

How can I cancel my subscription?

You can easily cancel your subscription to the end of the current monthly billing cycle in the account menu via "Manage subscription".

Can I get a refund?

Unfortunately not, please take a look at the Refunds page for more details.

How can I migrate my data from Forge to Archery?

It's easy! Just backup/export your data from the Forge playground and use the "Import project" option in the app menu to import it into Archery. Note that prompt history can unfortunately not be recovered for Forge prompts since it is not stored in the playground.

It is currently not possible to move data from Archery to Forge.