Information on how to get help and customer support

Together with system security, user support and customer happiness are our highest priorities. The goal is to provide a completely frictionless user experience.

To get instant help with technical issues, please take a look at the documentation and consult the troubleshooting guide.

For everything else, please reach out via email at

or via chat in our Discord community.

Feedback, feature requests, and bug reports are always very welcome!


How can I cancel my subscription?

You can easily cancel your subscription to the end of the current monthly billing cycle in the account menu via "Manage subscription".

Can I get a refund?

Unfortunately not, please take a look at the Refunds page for more details.

How can I migrate my data from FORGE to ARCHERY?

It's easy! Just backup/export your data from the FORGE playground and use the "Import project" option in the app menu to import it into ARCHERY. Note that prompt history can unfortunately not be recovered for FORGE prompts since it is not stored in the playground.

It's currently also not possible to move data from ARCHERY to FORGE.